Diagnostic & Minor Fix
COP 150,000
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€33- Initial diagnostic assessment
- Basic software troubleshooting
- Virus/malware scan & removal
- System cleanup & optimization
- Minor driver updates
Computer Repair
Laptop and desktop repair, upgrades, and troubleshooting.
QUOTE pricingExpats, digital nomads & touristsV2Medellín metro area (Valle de Aburrá)
Starting at
COP 150,000$36€33Service Packages
COP 150,000$36€33Standard Repair & Upgrade
COP 300,000$72€67- Comprehensive diagnostic
- Hardware component replacement (parts not included)
- Operating system reinstallation
- Data backup & restoration (up to 100GB)
- Advanced software configuration
- Performance tuning
Premium Data & Performance
COP 550,000$133€123- Full system overhaul
- Advanced data recovery attempts
- Custom build/upgrade consultation
- Liquid damage assessment & cleaning
- Thermal paste replacement
- Priority service scheduling
- 90-day post-service support
How It Works
01
Submit your repair request through our platform, detailing the computer issue you're experiencing.
02
Our technician will contact you to discuss the problem, provide an initial estimate, and schedule a convenient time for a diagnostic visit or device drop-off.
03
The technician will diagnose the problem, perform the necessary repairs or upgrades, and keep you informed throughout the process.
04
Once the repair is complete and tested, you'll make the payment, and we'll ensure your device is returned to you in perfect working order.
Frequently Asked Questions
We handle a wide range of issues including software glitches, virus removal, hardware failures, screen replacements, battery issues, and performance optimization. Whether your laptop is slow, won't turn on, or needs an upgrade, we can help with most common computer ailments.
For many software-related issues or initial diagnostics, we can offer remote assistance or on-site visits within the Medellín metro area. For more complex hardware repairs or specific tools, we may require your device to be brought to our workshop for a more controlled environment and efficient service.
The repair time depends heavily on the issue and part availability. Minor software fixes might be resolved in a few hours, while hardware replacements requiring imported parts could take several days. We always aim for the quickest turnaround possible and will give you an estimated timeline after diagnosis.
Diagnostic fees typically start around 50,000 - 80,000 COP, which is often waived if you proceed with the repair. Basic software repairs might range from 150,000 - 250,000 COP, while hardware replacements can vary significantly based on the part. To get an accurate quote, please describe your issue on our platform, and a technician will contact you.
Yes, we offer a warranty on both parts and labor for a specified period, typically 30-90 days, depending on the type of repair and components used. This ensures peace of mind that your computer will continue to function correctly after our service, protecting your investment.
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