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Support

Support designed around active jobs

The support surface should prioritize live issue handling, reassignment speed, and a clean bridge between customer, ops, and vendor communication.

Live Job Support

This route is ready for support channels, SLA expectations, and escalation workflows.

Refund Intake

This route is ready for support channels, SLA expectations, and escalation workflows.

Reassignment

This route is ready for support channels, SLA expectations, and escalation workflows.