Basic Connect
COP 100,000
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€22- ISP equipment installation
- Router configuration (wired & wireless)
- Basic WiFi network setup
- Speed test verification
- Connectivity check for one device
Internet Setup
Internet installation, router configuration, and WiFi optimization.
FIXED pricingExpats & digital nomadsV2Medellín metro area (Valle de Aburrá)
Starting at
COP 100,000$24€22Service Packages
COP 100,000$24€22Optimized Home WiFi
COP 180,000$43€40- All Basic Connect features
- WiFi signal strength optimization
- Channel interference analysis & adjustment
- Up to 3 devices connected & tested
- Basic network security recommendations
- Minor cable management
Premium Network Setup
COP 280,000$67€62- All Optimized Home WiFi features
- Advanced WiFi coverage assessment
- Mesh WiFi system integration (if applicable)
- Smart home device connectivity guidance (up to 5 devices)
- Basic VPN setup assistance (client-side)
- Priority support for 7 days post-installation
How It Works
01
Submit a service request through our platform with your preferred date and location details.
02
Receive a confirmation from our team and coordinate the exact time for your internet setup appointment.
03
Our technician arrives at your location to install your internet service provider's equipment, configure your router, and optimize your WiFi signal.
04
Confirm service completion, make payment, and enjoy your new, fast, and reliable internet connection.
Frequently Asked Questions
Our basic service, starting at 100,000 COP, includes the physical installation of your internet service provider's (ISP) equipment, configuration of your WiFi router, and initial setup of your wireless network. We ensure your internet is up and running smoothly.
Yes, it's essential to have an active internet service contract with a local provider like Tigo, Claro, or ETB before our technician arrives. Our service focuses on the physical installation and optimization of your existing or newly activated plan, not the subscription itself.
Most standard internet installations and configurations take approximately 1 to 2 hours. The exact time can vary depending on the complexity of your home's wiring, the specific ISP equipment, and any additional optimization requests you might have.
We offer a 7-day guarantee on our installation and configuration services. If you encounter any problems directly related to our setup within this period, we'll provide support. For issues stemming from your internet service provider's network, you'll need to contact them directly.
The primary internet service providers in Medellín are Tigo, Claro, and ETB, offering fiber optic and cable connections. Speeds commonly range from 100 Mbps to 1000 Mbps (1 Gbps), with prices varying based on the plan. We can help you integrate with any of these providers.
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