Essential Transit
COP 150,000
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€33- Personalized meet & greet at designated point
- Assistance with luggage retrieval or check-in
- Guidance through basic airport navigation (customs/security)
- Coordination with pre-booked ground transportation
Travel & ConciergeCOP 150,000$36€33Coming Soon
Airport Concierge in Ferrini, Medellín
Airport meet and greet, fast-track, and luggage assistance.
Starting at
COP 150,000$36€33Service Packages
COP 150,000$36€33Enhanced Flow
COP 280,000$67€62- Dedicated concierge throughout your airport journey
- Expedited guidance through immigration & security lines (where possible)
- Porter service for your luggage
- Assistance with duty-free shopping (if desired)
- Information on airport amenities and lounge access options
VIP Seamless Transit
COP 450,000$108€100- Priority fast-track through all airport procedures (where available)
- Dedicated luxury vehicle coordination (vehicle cost not included)
- Assistance with any special requests or last-minute needs
- Personalized local area orientation upon arrival (15 min)
- Complimentary local SIM card setup assistance (card cost not included)
- 24/7 priority support for travel-related queries
Frequently Asked Questions
Our service includes a personalized meet and greet upon arrival or departure, assistance with luggage, and guidance through airport procedures like immigration, customs, or security. We aim to make your transit through José María Córdova International Airport (MDE) as smooth and stress-free as possible.
We recommend booking at least 48-72 hours in advance to ensure availability, especially during peak travel seasons. However, we understand travel plans can change, so we do our best to accommodate last-minute requests, though availability cannot be guaranteed. Early booking helps us provide the best possible service.
We monitor flight statuses closely, so if your flight is delayed, our concierge will adjust their schedule accordingly. In case of a cancellation or significant change, please notify us as soon as possible. We offer flexible rescheduling options, and our team will work with you to find the best solution.
Yes, our Airport Concierge service is available for both arrivals and departures at José María Córdova International Airport (MDE). For arrivals, we'll meet you at the gate or designated area; for departures, we'll assist you from curbside through check-in and security. We cover all aspects of your airport journey.
Our starting price for a basic Airport Concierge service is 150,000 COP, but the final cost depends on the specific package and any additional services requested. We offer different tiers to suit various needs, from essential assistance to full VIP treatment. Please refer to our packages for detailed pricing and inclusions.